If for any reason you are not 100% satisfied with your order, we will gladly offer:
• a 100% guaranteed refund for the value of the merchandise
• an exchange of your product for another one
• a replacement of your product for another one, corresponding to your expectations in quality
The option to return your order will be available within the first 30 days of purchase.
We inspect all returned products. If the product isn’t the one you ordered or is in a condition that doesn’t match the return reason, you will be assessed a return fee and may have the item sent back to you.
Please make sure that the items are in their original, undamaged condition. Sterile and disposable products, instruments damaged beyond repair, special orders, discontinued and sale items are not subject to returns. Original shipping and handling fees are non-refundable.